Your trust matters to us. This Privacy Policy explains, in plain language, what information we collect and how we care for it.
01Introduction
This Privacy Policy explains how Elevated Pearls (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website or use our coaching services. We are committed to handling your information respectfully and keeping it secure.
02Information We Collect
We collect information that you provide directly and a limited amount of information collected automatically:
- Information you give us: When you complete our contact form, this includes your first and last name, phone number, email address, and any message you choose to share.
- Booking & payment information: When you book a session, scheduling and payment details are collected through our third-party providers. We do not store your full payment-card numbers.
- Information collected automatically: Basic technical and usage data such as your browser type, device, and pages visited, gathered through cookies and similar technologies.
03How We Use Your Information
We use your information to:
- Respond to your enquiries and communicate with you about coaching.
- Schedule, deliver, and manage sessions and programs.
- Process payments through our payment provider.
- Maintain, improve, and secure our website.
- Comply with legal obligations.
We do not sell your personal information, and we do not use it for advertising.
04Cookies & Tracking
Our website uses cookies and similar technologies to function properly and to understand how the site is used. You can control cookies through your browser settings. For full details, please see our Cookie Policy.
05How We Share Information
We share personal information only as needed to provide our services, and only with trusted parties, including:
- Service providers who help us operate, such as our website host, scheduling tool, contact-form provider, and payment processor.
- Legal authorities where disclosure is required by law or to protect rights and safety.
These providers are expected to handle your information securely and only for the purposes we specify.
06Data Retention
We keep your personal information only for as long as necessary to provide our services, to maintain our records, and to meet legal or accounting requirements. When information is no longer needed, we take steps to delete or anonymise it.
07Data Security
We take reasonable organisational and technical measures to protect your information against loss, misuse, and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
08Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, or delete the information we hold about you, and to object to or restrict certain uses. To exercise any of these rights, please contact us using the details below, and we will respond as required by applicable law.
09Children’s Privacy
Our website and services are intended for adults aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
10Third-Party Links
Our website may contain links to third-party websites or tools, such as scheduling or payment services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.
11International Visitors
Elevated Pearls is based in Minnesota, United States. If you access our website or services from outside the United States, please be aware that your information may be processed in the United States, where data-protection laws may differ from those in your country.
12Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date above shows the most recent revision. We encourage you to review this page periodically.
13Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at hello@ElevatedPearls.com.